Senior Product Manager

About us

Loomery is a team of digital product makers who partner with organisations to help them learn at pace, launch with impact and lead their organisation forward.

Our making-led strategic approaches deliver solutions to help organisations go further and accelerate towards their product future in days or weeks, not months or years.

Since launching three years ago we’ve worked with large businesses, universities and startups to design and deliver new digital products and grow their digital capabilities. In the past few months we’ve worked with Tesco, Diageo, Jaguar Land Rover, and the University of Bath. 

We're increasingly building at the cutting edge of the third era of personal computing, where AI-enabled smarts combine with Spatial interfaces. Check out our AI sandbox, our insights from spending a day at Apple with Vision Pro and our Spatial experiments creating an immersive environment for reading. 

You will join a growing team, led by founders Brett Thornton and Tim Checkley. Brett and Tim are strategy and product leaders with over two decades of experience delivering for many of the most ambitious organisations in the world including Apple, Visa, NatWest and Tesco. 

We are passionate about creating a diverse company that’s a stimulating and supportive place to work - and one that leaves the planet better than we found it.

How we work

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We learn by making

We know that teams who put things in users' hands earlier learn faster, waste less and deliver better results. We put pen to paper in the first days of a project, and prioritise making over powerpoint.

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We speak to users (at least) weekly

We're passionate advocates of a customer-focussed approach, ensuring a laser focus on solving user needs. Speaking to users regularly creates rich insight and avoids risky assumptions.

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We don't compromise on quality

Moving fast cannot come at the expense of quality. We set the bar high and hire people who are passionate about doing the best work possible and who help others do the same. 

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We choose smarter tooling

We equip ourselves with the latest design, prototyping, research and low-code development tools to slash the time it takes to get v1 out in the world.

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We're pragmatically agile

We use the minimum amount of process to get the job done, meaning our pragmatic teams are able to move fast, keep things simple and ship early.

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We seek co-conspirators

We love working with people who want to make a big impact and prefer to ask for forgiveness. We partner closely with clients to guide them through the journey. 

The role

We're looking for a talented product person to support our teams and clients in the development of impactful digital products. 

In the role you will:

  • Translate ideas into strategy and execution, guiding product development for client teams from start to finish.
  • Act as a product mentor and consultant for our clients, helping them achieve a high return on investment.
  • Lead product discovery and user research for our teams, modelling and embedding effective ways of working.
  • Collaborate closely with designers and engineers to execute, ship and make product progress.
  • Contribute to new business pitches and content efforts for Loomery.
  • Coach, mentor and line manage junior team members.

The role will report into George, our Head of Strategy.  The role is hybrid: half the week in our London office and half the week at home.

About you

You will work in cross-functional teams to get deep under the skin of our clients’ businesses, their customers, and the role technology can play for both. You will then develop strategies to create powerful experiences and commercial success, partner with designers and engineers to make that strategy reality, and help clients find ways to adapt to change faster.

You will be someone who is excited about the challenge of joining an early-stage business with a small team. We’re hoping for someone with curiosity and excitement about the latest generation of technology and is eager to discover how far they can be pushed in the pursuit of outstanding digital experiences.

We’re looking for applicants who have:

  • 3+ years experience working in product management or product delivery roles.
  • Shipped world-class products across web and mobile.
  • Experience spanning the worlds of design, user research, and engineering.
  • A strong appreciation of what makes a great user experience, and how that translates into success for businesses.
  • A passion for technology and a curiosity for how it can be used to create value for businesses and their customers.
  • An itch to be part of a team that builds real solutions, rather than just ‘strategizing’.
  • Excellent client-facing skills, and the ability to present and communicate strategies, concepts and ideas clearly.
  • Perfect or near native oral and written English.

You will be:

  • Commercially aware and a natural strategic thinker.
  • Organised and proactive, able to excecute with strong attention to detail.
  • A collaborative contributor, who enjoys working closely with colleagues and clients alike.
  • Flexible and adaptable, with a 'can-do' approach and solid problem-solving skills.
  • Focused on continuously developing yourself, learning new techniques and approaches.
  • Someone who thrives in a dynamic environment and will contribute to ongoing organisational improvements.
  • UK-based and commutable to London.

The company we're building

Loomery is a three year old company, formed in unusual times, so it's hard to pinpoint exactly what it'll be like to work here at such an early stage. You will be a critical part of shaping it.

However, here are a few things we already know:

1. We have a few draft principles that have guided us in our work so far:

  • Make each other successful - By paying attention to others we set aside ego and work as a team.
  • Passionate about quality - We share high standards, and take pride in the detail. 
  • Cross-functional and curious - We are open-minded, we ask questions, we listen, we cross-over specialisms and we learn.
  • Own and act - We value those who move things forward, taking responsibility to solve problems for and with others.
  • Care for our clients - We build empathy for our clients and deliver an outstanding service, not just great products.
  • Value over process - Our goal is to deliver value fast and we adopt just enough process to make that happen.

2. We are investing in the things we care about:‍

Flexibility in where we work

The COVID WFH experiment has been great for some, awful for others. We know we value time together face-to-face, in our experience it’s invaluable for building lasting teams. 

What we’re doing - We work hybrid, partly from home and in the office 2-3 days per week. We’ll buy you everything you need to work from home successfully, whether that’s a new router, a lava lamp, or a standing desk.

Flexibility in how we work

Everyone has different needs and demands on their time. We want Loomery to be inclusive for those with caring responsibilities or health issues. As parents of young children we know how important it is to make time for growing families too. Sometimes work shouldn’t come first. 

What we’re doing - We’re very open to conversations about flexible working hours and novel working arrangements. We also offer a generous maternity and paternity leave policy for all full-time employees who have passed their probation period.

Creating a diverse team 

Diverse organisations make for better products, a better workplace, and contribute to a fairer society. We’re committed to building a diverse team and creating a supportive environment where everyone can do their best work.

What we’re doing - We are taking advice on reaching under-represented groups. We will engage a partner to help design Loomery for inclusion. When it comes to hiring, we are using a wide pool of sources to fill this and other roles and prioritising lived experience over university degrees or certifications. 

Leaving the planet better than we found it

Everyone needs to do more to address the climate crisis, and even though our impact is still relatively small, taking action starts at home. 

What we’re doing - As a first step we offset all the carbon we use. We’re also working through the process of certifying as a ‘pending B-corp’.

Tinkering & learning

In our industry it pays to spend time learning about the latest technology or tool. We also love it when people we work with develop new skills and bring new ideas to the team. 

What we’re doing - We provide a £250 technology grant for purchases of your choice and a learning fund, as long as it’s aligned with company growth and in budget, we’ll fund it.

3. Startups are fun, but a bit unpredictable:

You'll be joining a company three years in, and this comes with a number of considerations that we'd like to be transparent about:

  • Early-stage companies are unpredictable and a bit risky. There are open questions and unvalidated assumptions in what we're doing. 
  • Change is continuous and by design. If everything goes to plan we’ll be a very different business in 12 months, and unrecognisable in 24. We find that exciting, hopefully you do too. 
  • Progression isn’t a straight line. Lots of unpredictable factors will positively and negatively affect both your progression and the progression of the company. If you’re excited by the opportunity to face varied and rapidly-changing growth opportunities, then this is the place for you!

How to apply

If Loomery sounds like the sort of place you would like to work, and you think you could be a successful product strategist here, please get in touch below, sending your CV and a brief cover letter.

The interview process with Loomery usually consists of two rounds of video calls.

Get in touch