Product designer

About us

Loomery is a faster path to product progress. We form trusted teams to work on high value problems.

Our community of expert makers, remote teaming approach and flexible partnership model mean we deliver progress in weeks, not months or years.

Over the last couple of years we've delivered new digital strategy and products for Kiss and Absolute Radio, Tesco, The University of Exeter, Diageo, and many others.

We have a small but growing design community of practice at Loomery. You will work closely with the founders (Brett and Tim) and lead designer (Joni). Brett and Tim are strategy and product leaders with over two decades of experience delivering for many of the most ambitious organisations in the world including Apple, The Met Office, Visa, NatWest and Tesco. Joni has 14 years industry experience designing digital products and services and leading design teams for some of the world’s most prestigious brands across tech, travel, luxury fashion and hospitality. Joni has worked with Soho House, Burberry, Estée Lauder, Lush Cosmetics and others.

We are passionate about creating a diverse company that’s a stimulating and supportive place to work - and one that leaves the planet better than we found it.

How we work

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We learn by making

We know that teams who put things in users' hands earlier learn faster, waste less and deliver better results. We put pen to paper in the first days of a project, and prioritise making over powerpoint.

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We speak to users (at least) weekly

We're passionate advocates of a customer-focussed approach, ensuring a laser focus on solving user needs. Speaking to users regularly creates rich insight and avoids risky assumptions.

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We don't compromise on quality

Moving fast cannot come at the expense of quality. We set the bar high and hire people who are passionate about doing the best work possible and who help others do the same. 

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We choose smarter tooling

We equip ourselves with the latest design, prototyping, research and low-code development tools to slash the time it takes to get v1 out in the world.

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We're pragmatically agile

We use the minimum amount of process to get the job done, meaning our pragmatic teams are able to move fast, keep things simple and ship early.

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We seek co-conspirators

We love working with people who want to make a big impact and prefer to ask for forgiveness. We partner closely with clients to guide them through the journey. 

The role

In this role you will:

  • Work with Loomery and client teams to design and deliver high quality products.
  • Concept, wireframe and prototype design solutions.
  • Lead customer research and validation of designs in user testing sessions.
  • Represent and present your work to client teams.
  • Collaborate closely with Product Strategists, Engineers and other product experts.
  • Build and maintain a deep knowledge of market leading design and prototyping tools.
  • Partner with our growing design team to evolve our design team’s approach.

The role will report into Joni, our lead designer. The role is hybrid: half the week in our London office and half the week at home.

About you

We’re looking for a mid or senior level product designer who is: 

  • A skilled designer, who has taken high-quality digital experiences (web or mobile) to market.
  • Experienced with the end-to-end design process, and as comfortable explaining formative research and jobs-to-be-done as they are crafting interfaces.
  • Always learning, pushing the boundaries of new design tools and approaches.
  • Experienced collaborating with cross-functional teams to deliver against customer and client outcomes, and craft impactful products.
  • Able to solve challenging problems independently and autonomously.
  • An excellent communicator, who can work effectively as part of a collaborative team, alongside clients.
  • Experienced working with cross functional teams using Agile practices and continuous delivery.
  • UK-based, commutable to London.

It’s not essential, but it helps if you have worked with clients for an agency or consultancy. We are opening to considering someone at senior level.

The company we're building

Loomery is a three year old company, formed in unusual times, so it's hard to pinpoint exactly what it'll be like to work here at such an early stage. You will be a critical part of shaping it. 

However, here are a few things we already know:

1. We have a few draft principles that have guided us in our work so far:

  • Make each other successful - By paying attention to others we set aside ego and work as a team.
  • Passionate about quality - We share high standards, and take pride in the detail. 
  • Cross-functional and curious - We are open-minded, we ask questions, we listen, we cross-over specialisms and we learn.
  • Own and act - We value those who move things forward, taking responsibility to solve problems for and with others.
  • Care for our clients - We build empathy for our clients and deliver an outstanding service, not just great products.
  • Value over process - Our goal is to deliver value fast and we adopt just enough process to make that happen.

2. We are investing in the things we care about:

Flexibility in where we work

The COVID WFH experiment has been great for some, awful for others. We know we value time together face-to-face, in our experience it’s invaluable for building lasting teams. 

What we’re doing - We work hybrid, partly from home and in the office 2-3 days per week. We’ll buy you everything you need to work from home successfully, whether that’s a new router, a lava lamp, or a standing desk.

Flexibility in how we work

Everyone has different needs and demands on their time. We want Loomery to be inclusive for those with caring responsibilities or health issues. As parents of young children we know how important it is to make time for growing families too. Sometimes work shouldn’t come first. 

What we’re doing - We’re very open to conversations about flexible working hours and novel working arrangements. We also offer a generous maternity and paternity leave policy for all full-time employees who have passed their probation period.

Creating a diverse team 

Diverse organisations make for better products, a better workplace, and contribute to a fairer society. We’re committed to building a diverse team and creating a supportive environment where everyone can do their best work.

What we’re doing - We are taking advice on reaching under-represented groups. We will engage a partner to help design Loomery for inclusion. When it comes to hiring, we are using a wide pool of sources to fill this and other roles and prioritising lived experience over university degrees or certifications. 

Leaving the planet better than we found it

Everyone needs to do more to address the climate crisis, and even though our impact is still relatively small, taking action starts at home. 

What we’re doing - As a first step we offset all the carbon we use. We’re also working through the process of certifying as a ‘pending B-corp’.

Tinkering & learning

In our industry it pays to spend time learning about the latest technology or tool. We also love it when people we work with develop new skills and bring new ideas to the team. 

What we’re doing - We provide a £250 technology and learning grant for purchases of your choice, as long as it’s aligned with company growth and in budget, we’ll fund it.

3. Startups are fun, but a bit unpredictable:

We've funded our own journey and growth as a company. Things have gone faster than we anticipated, with multiple clients signed and the financial stability to make full-time hires. 

You'll be joining a company less than three years in, and this comes with a number of considerations that we'd like to be transparent about:

  • Early-stage companies are unpredictable and a bit risky. There are open questions and unvalidated assumptions in what we're doing. 
  • Change is continuous and by design. If everything goes to plan we’ll be a very different business in 12 months, and unrecognisable in 24. We find that exciting, hopefully you do too. 
  • Progression isn’t a straight line. Lots of unpredictable factors will positively and negatively affect both your progression and the progression of the company. If you’re excited by the opportunity to face varied and rapidly-changing growth opportunities, then this is the place for you! 

How to apply

If all of this sounds interesting, we'd love to hear from you. Please send a portfolio or short CV and covering email introducing yourself and telling us why you’re right for this role.

We expect the interview process to be two rounds, the first held over Zoom and the second held in-person in London.

Loomery is committed to fairness and equal opportunity in our hiring process. Please let us know if you have specific requirements that should reasonably be factored into the application process, or if you’d like us to clarify any aspects of the role.

Get in touch